Automation Anywhere agrees to buy Boost.ai

What did Automation Anywhere announce?

Automation Anywhere said on October 7, 2026, that it has entered a definitive agreement to acquire Boost.ai, a move the company framed as an extension of its automation strategy into customer-facing conversations and execution. The transaction is expected to close in Q4 2026, subject to customary regulatory approvals and closing conditions.

The available reporting does not disclose a purchase price or valuation for the deal. Both Automation Anywhere and Boost.ai publicly referenced the transaction on their announcement pages, while industry coverage from Destination CRM and Placera / Finwire said the financial terms were not disclosed.

Why does Boost.ai matter to Automation Anywhere?

Automation Anywhere said Boost.ai would help it expand into front-office use cases, especially in regulated industries. The company said Boost.ai serves hundreds of customer organizations, with particular strength in Europe and in financial services, telecom, and insurance.

According to the reporting, Boost.ai’s platform supports more than 36 languages and combines natural language understanding with generative and agentic AI. Automation Anywhere also said the platform has a 90%+ resolution rate in production deployments, a claim that should be read as company-reported performance rather than independently verified benchmarking.

The deal also includes Boost.ai’s voice capabilities, which Automation Anywhere said are aimed at sales, customer service, healthcare, outbound calling, and field service. Finwire reported that the company is Norwegian and is being acquired from private equity firm Nordic Capital.

How does this fit Automation Anywhere’s AI strategy?

Automation Anywhere described the acquisition as its second AI acquisition in a year, following its purchase of Aisera in late 2025. The company said the combination is part of its "Autonomous Enterprise" strategy, which it defines as a model where business functions can run up to 80% autonomously or with AI assistance.

In the company’s telling, Boost.ai will extend that vision into customer experience by carrying requests through to middle- and back-office execution. Automation Anywhere said customers would gain access to its agentic automation and orchestration platform, prebuilt agentic solutions that can be deployed in as little as one week, and forward-deployed engineer-led transformation services.

The company also said that, together with Boost.ai and Aisera, it would have the "most complete offering" for autonomous work across customers, employees, and the business. That is a self-reported competitive claim, not an independently verified market ranking.

What are the companies saying will happen next?

Automation Anywhere CEO Mihir Shukla said the acquisition is intended to help customers increase autonomy and maximize returns on AI investments. Boost.ai CEO Jerry Haywood said joining Automation Anywhere would connect conversations, including voice, directly to execution systems and workers.

Automation Anywhere COO Ankur Kothari described the combined workflow as the "Conversation-to-Outcome Loop," which he said involves understanding intent and context, reasoning within company rules, coordinating agents, people and systems, and then executing work across connected enterprise applications. In practical terms, that means the company is trying to connect customer conversations to actual business actions rather than treating chat or voice as a standalone support layer.

Automation Anywhere said Boost.ai maintains security and privacy measures aligned with GDPR and HIPAA requirements, backed by an independent SOC 2 report. The company also said its AI business has been gaining traction: citing its Q2 FY27 results, Automation Anywhere said AI bookings were nearly 70% of new and upsell bookings over the past six quarters, agentic AI executions grew 5x over the past year, and it now delivers nearly half a billion AI agent and automation executions per year.

The transaction has advisors on both sides: BofA Securities served as Automation Anywhere’s exclusive financial advisor, Winston Taylor was its M&A counsel, and Santander was Boost.ai’s exclusive financial advisor. Closing remains contingent on approvals and other conditions, with the deal currently expected to finish in Q4 2026.